Patient Support Caseworker

Position: Cencora Patient Support Caseworker
Advance your expertise at Cencora as a Caseworker focused on reimbursement processes within patient operations. Engage in case coordination and enhance support workflows to ensure timely resolutions.

Cencora is looking for a full-time Caseworker to streamline reimbursement support services. The role emphasizes case documentation, coordination of benefits-related activities, and resolving routine reimbursement issues. Your contributions will enhance operational visibility and drive continuous improvements in service delivery.

Key Responsibilities:

• Assist with reimbursement processes and coverage-related requests

• Coordinate case updates and reimbursement support communications

• Resolve documentation gaps and workflow exceptions

• Maintain accurate case records and documentation

• Monitor trends and escalate recurring issues proactively

Requirements:

• High School Diploma/GED or equivalent experience

• 2+ years in reimbursement support or related fields

• Preferred certification in reimbursement support or service management

• Proven experience in patient services or case coordination

• Strong communication and organizational skills

Utilize your skills in reimbursement support and patient services at Cencora to drive improvement and efficiency.
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