Cencora Case Worker for Patients

Make a meaningful impact as a Case Worker at Cencora, focusing on patient and provider support within the pharmaceutical industry. This full-time role requires strong communication and case management skills in a collaborative environment.

As a Case Worker at Cencora, you will manage projects and provide telephone support for patients and healthcare professionals. Your responsibilities will include case management protocols, compliance monitoring, and conducting market research. Join a team dedicated to creating healthier futures for both people and animals through efficient support and innovative services.

Key Responsibilities:

• Manage assigned projects and adhere to company processes

• Provide telephone support for patients and healthcare providers

• Administer case-management protocols and monitor therapy compliance

• Implement market research initiatives with healthcare professionals

• Document all activities in program-specific databases

Requirements:

• Minimum one year in customer service

• Experience in the medical/pharmaceutical field is an asset

• Strong problem-solving and multitasking abilities

• Attention to detail and effective communication skills

• Bilingual (French/English) is an asset for some roles

Contribute to improving lives through support services at Cencora as a dedicated Case Worker.
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