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Job Description - Lead Consultant-Business Analyst (ITO
098317)
Lead Consultant-Business Analyst - ITO
098317
Ready to build the future with AI? At Genpact, we don’t just keep up with technology—we set the pace. AI and digital innovation are redefining industries, and we’re leading the charge. Genpact’s AI Gigafactory, our industry-first accelerator, is an example of how we’re scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform m large‑scale models to agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast‑moving, innovation‑driven environment, love building and deploying cutting‑edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting‑edge solutions – we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today.
Inviting applications for the role of Lead Consultant-Business Analyst.
Business Analyst with experience in Payments and Finance domains to join its Common Platforms organization. This role will work closely with Payment Platform Product Managers and Architects, Product Business Units, Risk, Compliance, Operations, Finance, Tax, Legal, and Treasury to gather requirements and design solutions to meet Finance and Platform needs.
Responsibilities
Own the payments and subscription management services product backlog.
Ensure coverage across key industry bodies.
Drive scalability and reliability improvements to an international payments system processing hundreds of millions a year (and growing fast!).
Experiment with optimizations to both recurring billing patterns and consumer‑facing payments.
Monitor emerging trends, industry developments, regulatory change and security enhancements across the globe.
Establish relationships with global community leaders for proposition development and effective implementation planning.
Understand and enhance complete payment orchestrator to reduce the authorization or transaction failures.
Take ownership of the payment process end to end, including checkout and recurring billing optimization, fraud reduction, collections, and financial reporting.
Partner with product managers and cross‑functional teams (including risk, legal, engineering, finance, design, marketing) to identify, document and evaluate product requirements, roadmaps, and proformas.
Work closely with user design, project management, and engineering teams in an agile environment to launch products.
Work collaboratively across Product & Projects, Sales, Legal, Marketing, Digital, Service & Operations, third‑party service providers and other business functions to deliver successful outcomes for clients.
Effectively manage compliance and risk across the portfolio.
Deliver regular reporting and analysis across the domestic payables & receivables portfolio to generate actionable insights.
Evangelize Cyber Source/STRIPE/Adyen/Chase Payments processing capabilities and work closely with Sales and Support to drive product market launches.
Minimum Qualifications
B.E/Any Graduation Equivalent
Preferred Qualifications / Skills
Business Analyst with experience in Payments and Finance domains
Why join Genpact?
Lead AI‑first transformation – Build and scale AI solutions that redefine industries.
Make an impact – Drive change for global enterprises and solve business challenges that matter.
Accelerate your career—Gain hands‑on experience, world‑class training, mentorship, and AI certifications to advance your skills.
Grow with the best – Learn from top engineers, data scientists, and AI experts in a dynamic, fast‑moving workplace.
Committed to ethical AI – Work in an environment where governance, transparency, and security are at the core of everything we build.
Thrive in a…
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