Technology Solutions Partner Job Halifax area,Nova Scotia Canada,IT/Tech

Job Description

Passionate about helping Canada Life advisors grow their business with the latest and greatest technology?

Are you dedicated to adult education and the impact it can have on how people adopt new technology?

Are you the go-to consultant for tech advice?

Looking for an intellectual adventure with an evolving global organization?

If so, we want to hear from you!

We’re an industry-leading training and consulting team that empowers our business partners to grow their business by incorporating innovative technology solutions. We train people on how adopting new technology into their day-to-day work allows them to be more effective and efficient.

Position Summary:

We are seeking a Technology Solutions Partner (TSP) . The successful trainer/consultant will be supporting the Atlantic region (Halifax, Newfoundland, New Brunswick) Canada Life offices, advisors and firms, in person and virtually.

Our team’s objective is to help maximize performance through technology training and consulting. We deliver comprehensive group or 1on1 training, consulting and support to advisors and firms on the use of new and existing technology. Our team of training & consulting specialists is located across Canada and is part of the Advisor Solutions organization within Canada Life.

Salary Range: $51,400 - $85,700

Accountabilities:

Provide technology training and consulting to advisors and firms, to adopt new technology, grow their business with technology, maximize user efficiency, eliminate obstacles and increase collaboration

Support pilot, implementation and evaluation of business sponsored and project-initiated technology training

Reviews advisor and firm’s technology processes and tools, and consult to offer training and solutions to grow their business

Assist end users with incorporating emerging technology and practices into their business

Conducts technology training needs analysis for advisors and firms

Identifies and communicates best practices for technology training delivery to our head office partners

Supports resolution of technology related issues and problems

Qualifications and

Competencies:

Minimum 2 years experience delivering adult training in a wide scope of training content

Classroom or virtual instructional training

Minimum 2 years experience conducting training needs analysis and/or technology consulting

Minimum 2 years experience working in an IT environment

Virtual/remote technology support

Minimum 2 years’ knowledge and use of MS O365 products, Windows 10, Mac operating systems and software, including a corporate technology infrastructure

Ability to travel and work flexible hours

Effective presentation, training, consulting and needs analysis skills

Experience in training delivery methods

Experience or knowledge of end user technology, including laptops, desktops, tablets, smartphones, Windows and Mac environments

Ability to perform hardware and software troubleshooting, using any PC or Mac operating system version

Ability to set up and configure new laptops and end user devices

Ability to quickly learn new technologies, platforms and systems

Ability to adapt to a variety of clients with varying levels of technical knowledge

Understanding of basic financial concepts in a financial sales organization

Adapts well to stress and change, managing multiple frequently changing priorities in a dynamic virtual work environment, ability to work under pressure with changing priorities

Demonstrates excellence in providing customer service

Exercises a great deal of patience, has an open mind and willingness to evolve in the role

Builds and fosters relationships that support the communication and dissemination of technical and time sensitive information

Ability to work independently without day-to-day supervision

Strong planning, scheduling and organizational skills

Self-motivated with the initiative to study and explore new opportunities

Must have reliable vehicle and valid driver's license

Desirable skills:

Experience in design and development of technical training is an asset

Experience working in a financial services business is an asset

Knowledge of the Canada Life Financial Centres and technology environments is considered an…


Increase/decrease your Search Radius (miles)



Job Posting Language