Solution Architect

FINEOS
is a global market leader in core insurance technology for Disability, Life, Accident and Health. We help our customers care for the people they serve through the delivery of superior insurance technology. Our Mission is to be the 'global market leader of group and individual insurance technology on a single software platform'. FINEOS people are customer-centric, team players and high achievers.

Our environment is built on trust and collaboration, where we challenge positively, innovate and collaborate to deliver great results.

We are now looking to hire in Europe or North America and have an exciting opportunity for an experienced Solution Architect.

As a member of the Solution Architecture practice team you will lead and support the definition of client implementation solutions. You will be required to develop your product and architecture skills to become an expert in the FINEOS product and its use in creating solutions for our clients.

• Member of and promotion of the Solution Architecture practice ensuring that all aspects of the FINEOS solutions you are involved with are consistent with FINEOS standards.
• Direct involvement on projects during the pre‑sales, mobilisation & planning, requirements and design phases of projects detailing and directing project solution activities to achieve project goals.
• Defining and designing with clients and FINEOS product stakeholders a solution roadmap that is aligned closely with the FINEOS product roadmap and strategic product direction.
• Working closely with Product Management and Product Architecture to promote project solution requirements and designs, outlining areas for product improvement and providing input to the product roadmap direction.
• Working closely with Product Engineering on product enhancements/new product build out; to ensure delivery of features are easy to implement and the customer’s needs are realized.
• Further development and implementation of the solution processes and standards.
• Ensure project solution and design decisions are well defined and communicated.
• Elicitation and review of customers business requirements and mapping these to the FINEOS product using optimal patterns; using base product, configuration over custom etc.
• Facilitate and participate in project solution reviews.
• Feedback project solution information to the practice team for potential features, improvements and reuse.
• Solution and estimation support to sales and pre‑sales during implementation studies and bid proposals.
• Facilitate solution handovers from pre‑sales during project initiation.
• Advocate of FINEOS Claims Cloud and Evergreen (low/no custom) approach.
• Working closely with Customer Account Managers to ensure customers are maximizing their usage of the FINEOS product.
• Occasional weekend support for significant events related to assignment customer accounts/projects; such as go‑lives, upgrades etc.

• This position requires a business or technical primary degree
• 8+ years of relevant experience in software and or insurance experience

• North American and/or European business knowledge of product lines such as Life, Income Protection/Disability and Absence Claims; knowledge of Policy Administration or Billing would also be advantageous.
• An excellent understanding of business needs, an ability to speak the business language and an ability to ensure project work is aligned to the customer’s strategic intent.
• Experience in defining and shaping FINEOS solutions on previous implementations.
• Expert on one or more areas of the FINEOS product suite: current features, roadmap features and solution patterns.
• Ability to translate customer requirements into FINEOS product feature functionality.
• Experience of providing solution supervision and mentorship is essential.
• Excellent requirements analysis, software design and data modelling skills including the ability to identify patterns in both requirements and solutions.
• Excellent communicator, process driven and proven leader with excellent influencing skills.
• Significant knowledge of the FINEOS architecture, infrastructure, and…