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Global Senior Analyst in Poland
Job Description & How to Apply Below
This senior role involves acting as a global mechanisms owner to build scalable, standard systems. Your responsibilities include analytics, reporting, and causal analysis while leveraging AI and automation technologies. The ideal candidate is innovative and seeks to simplify processes while ensuring compliance and data integrity.
Key Responsibilities:
• Build automation opportunity maps for analytics workflows
• Partner with teams to pilot and scale automation solutions
• Design end-to-end mechanisms connecting leading indicators
• Conduct root-cause analyses for KPI movements
• Mentor analysts on data quality and analytical practices
Requirements:
• 3-5+ years in analytics or BI, preferably in customer service
• Advanced SQL and strong statistical reasoning skills
• Proven experience in enhancing efficiency through automation
• Strong stakeholder management across global teams
• Familiarity with AI/ML technologies in business applications
Leverage your analytics and automation prowess to transform Customer Service at a global scale.
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Position Requirements
10+ Years
work experience
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