Senior Technical Systems Analyst - GFT

Job Description

You will have the opportunity to work on business critical applications such as Enterprise Performance Management (EPM), Reporting, and Tax portfolios across the enterprise by supporting various vendor-based software packages and the backend infrastructure they run on. You will work directly with application teams such as Development, QA, and UAT, as well as enterprise TI groups to roll out software patches, enhance efficiency and effectiveness by adopting enterprise standards, and ensure stability.

• Install, maintain, administer, and update vendor-provided software.
• Provide support for new and existing on‑prem and SaaS applications.
• Work closely with internal IT groups to set up and configure required changes.
• Work with vendors to create support tickets and troubleshoot/diagnose complex, escalated issues, and suggest fixes to ensure application stability.
• Plan monthly releases with the application team, create and execute runbooks, and assist with delivering product roadmaps.
• Provide technical support for development, QA, and end users for application components.
• Monitor applications to ensure performance expectations are met and tweak settings to optimize configuration.
• Automate manual tasks that improve productivity.

• Demonstrated leadership ability, with experience on multiple projects with multiple interfaces and/or 3rd party software packages.
• 3–5 years of demonstrated work experience with large, high‑performing teams.
• Experience in Windows Server management and recommended best practices.
• Experience working on UNIX (AIX/Linux) environments.
• Knowledge of CI/CD and Dev Ops tools such as Helios, UCD, Jenkins, GIT, etc.
• Excellent understanding and technical knowledge of on‑premise and cloud architecture.
• Strong interpersonal, communication, and organizational skills required to operate as an integral team member across our global distributed technical teams.
• Experience supporting vendor software (IBM Planning Analytics, IBM Cognos Analytics, CDM, Longview, Workiva, etc.).

• Ability to facilitate across and influence key decision makers.
• Strategic thinker with excellent interpersonal skills to work across various teams.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.
• Leaders who support your development through coaching and management opportunities.
• Ability to make a difference and lasting impact.
• Work in a dynamic, collaborative, progressive, and high‑performing team.
• A world‑class training program in financial services.
• Flexible work/life balance options.

• Address: 120 Western PKY, Bedford, Canada
• Work hours/week: 37.5
• Employment Type:
  
  Full time
• Platform:
  Technology and Operations
• Job Type: Regular
• Pay Type:
  
  Salaried
• Posted Date: 2026‑06‑03
• Final date to receive applications: 2026‑06‑30