Job Description & How to Apply Below
This role is essential for crafting and executing client success strategies while acting as a trusted advisor. Your deep engagement with Microsoft Dynamics 365 and Power Platform will ensure clients experience measurable growth through effective governance and oversight. The ideal candidate thrives in a collaborative work environment and demonstrates leadership capabilities.
Key Responsibilities:
• Lead the client success strategy and advisory services
• Establish governance frameworks for operational excellence
• Manage financials and project scopes across engagements
• Develop high-performing teams of Client Success Managers
• Promote best practices and continuous improvement initiatives
Requirements:
• 8–12+ years in Client Success or Technology Delivery
• Demonstrated expertise in Microsoft Dynamics 365 and Net Suite
• Previous team management and mentorship experience
• Strong skills in managing multiple client portfolios
• Excellent communication and forecasting abilities
Leverage your experience to enhance operational efficiency and client satisfaction at BDO.
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