IT Administrator at IMP Solutions

Elevate your IT career with IMP Solutions as an IT Administrator in Halifax, Nova Scotia. This role focuses on supporting server, network, and cloud platforms while ensuring optimal performance.

As part of the Managed Services team, you will leverage your technical expertise and customer service skills to maintain client IT environments. You'll serve as an escalation point for front-line support, troubleshoot issues, and ensure system security. This is an excellent opportunity for professionals looking for meaningful work in a supportive team environment.

Key Responsibilities:

• Provide exceptional customer service and issue ownership

• Validate issue priorities and schedule services with clients

• Document and update incidents within the ticketing system

• Troubleshoot hardware, software, and network issues

• Administer server and network infrastructures including Active Directory

Requirements:

• 3+ years in back-office or Service Desk support

• Post-secondary education in Computer Science or equivalent

• Strong understanding of networking and business applications

• Excellent communication and interpersonal skills

• Detail-oriented with strong organizational abilities

Contribute to IMP Solutions' commitment to service excellence as an IT Administrator in Halifax.
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