Deskside Support Technician
Job Description & How to Apply Below
This role offers both full-time and part-time options for your convenience.
We seek candidates with 1-2 years of deskside support and field service experience. You'll be responsible for the installation and maintenance of systems, as well as providing first-level support to end-users. Your troubleshooting and customer service skills will play a crucial role in our operations.
Key Responsibilities:
• Execute hardware roll-outs and changes
• Install and upgrade software applications
• Troubleshoot deskside and network-related problems
• Provide Help Desk support for users
• Communicate effectively with dispatch regarding issue status
Requirements:
• 1-2 years' experience in technical support
• A+ certification preferred
• Strong communication and customer service abilities
• Diploma in IT or related field required
• Adaptable with a flexible work schedule
Impact customers positively through effective deskside support and technical expertise in Halifax.
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