Technical Account Manager at Axon

Become the primary technical contact at Axon, where you'll build strong partnerships with key customers. This hybrid role focuses on technical project management and customer advocacy to enhance user experience with Axon's products.

As a Technical Account Manager in Manitoba First Nations, you will develop deep expertise in Axon technologies, especially the Records and Productivity Suite. You'll engage with customer stakeholders to align solutions with operational needs while delivering essential technical support. This role involves multiple responsibilities, from consulting to project management, ensuring that customer workflows are optimized and aligned with product offerings.

Key Responsibilities:

• Serve as primary contact for technical inquiries

• Develop expertise in Axon Technologies

• Collaborate to configure solutions for clients

• Administer functional acceptance testing activities

• Monitor support tickets and troubleshoot issues

Requirements:

• Bachelor's degree or equivalent experience

• 4+ years in technical account management

• Experience with law enforcement agencies preferred

• Strong analytical and troubleshooting skills

• Ability to communicate effectively with diverse stakeholders

Leverage your technical skills and customer relationship management in this impactful role at Axon.
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