Senior Manager Workflow Redesign and AI Strategy

Join Mackenzie Investments as a Senior Manager specializing in AI-powered Workflow Redesign. Harness your experience to transform business operations in a supportive, hybrid work culture.

In this pivotal role, you will map current processes and redesign workflows to optimize client and advisor experiences using AI solutions. Partner with multiple departments, ensuring that your insights drive significant business value and sustained adoption of new methodologies. Your mission will encompass elevating operational standards while maintaining compliance and risk management practices.

Key Responsibilities:

• Conduct workflow diagnostics to evaluate existing processes

• Identify manual efforts and decision bottlenecks

• Create future-state workflows that leverage technology

• Define business requirements and success measures

• Lead training and communication for AI changes

Requirements:

• Bachelor’s degree in technology or business discipline

• Minimum of 8 years in transformation or digital strategy

• Proven ability to lead cross-functional teams

• Expertise in stakeholder management

• Understanding of AI and its business implications

Use your leadership and analytical skills to lead AI transformations that reshape Mackenzie Investments’ operational landscape.
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