Job Description & How to Apply Below
This role offers the opportunity to utilize your expertise in system support and operational management.
Selene Holdings seeks a dedicated ICE Support Specialist with a solid background in mortgage servicing, offering 5+ years of relevant experience. You will provide Level 1 and Level 2 support, manage help desk tickets, and work on system administration.
Your role will include collaborating on system integrations and prioritizing tasks amidst evolving priorities.
Key Responsibilities:
• Provide support for ICE/MSP servicing platforms
• Manage help desk tickets and vendor support cases
• Track vendor deliverables and implementation milestones
• Maintain internal documentation and enhance playbooks
• Monitor system performance metrics and usage
Requirements:
• Over 5 years of mortgage servicing experience
• Hands-on experience with ICE/MSP systems
• Proven system support or admin experience
• Strong ability to multitask and prioritize
• Effective verbal and written communication skills
Bring your expertise in mortgage servicing and system support to Selene, enhancing client experiences in a dynamic environment.
#J-18808-Ljbffr
Note that applications are not being accepted from your jurisdiction for this job currently via this jobsite. Candidate preferences are the decision of the Employer or Recruiting Agent, and are controlled by them alone.
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
To Search, View & Apply for jobs on this site that accept applications from your location or country, tap here to make a Search:
Search for further Jobs Here:
×