Product Manager

Do work that matters. At Alert Media , we help organizations protect their people, operations, and brand. Our modern Risk Intelligence and Response platform empowers teams to detect emerging threats, assess impact, and respond with confidence. We believe building resilience should be simpler—and it starts with bringing critical information and workflows together in one unified platform.
Our core values drive us in our important mission of keeping people safe & informed:
We’re humans not robots
Customers always come first
We work better together
Simplicity is our strength
Our reputation is priceless
Hard work pays off
As one of the fastest growing software companies in the nation,we’refocused on finding the best talent and building the best team to continue accelerating our rapid growth to keep up with our demand.

We’realso an AI-forward company, and we expect everyone on our team to use modern AI tools to work smarter, move faster, andoptimizeprocesses.  We’rehiring a Product Manager to turn real-world securityexpertiseinto Social Intelligence software that helps teamsidentifycredible threats sooner and protect people when it matters most.
Who you are:  You have spent time in the seat webuildfor. You havemonitoreda developing situation with incomplete information, decided whether a signal was credible enough to escape, and lived with the consequences of that call. You know the difference between noise and a genuine indicator, and you know how much of that work is still done by hand.
Now you want to solve those problems at scale for thousands of security teams instead of one. You are curious about how customers actually work rather than how they say they work, comfortable making decisions with imperfect data, and energized by turning a messy operational problem into software that ships. You are as interested in the practitioner’s daily reality as you are in the roadmap that serves it.
Social Intelligence is one of the fastest-moving areas of our product. Opensourcessurface indicators of violence, unrest, executive targeting, brand-directed activity, and physical risk earlier than any other channel — and separating the meaningful few from the overwhelming many is the hard problem. You willownhow

Alert

Media solves it.
What you get to every day:  Customer and Market Understanding  Develop deepexpertisein the personas we serve — corporate security, intelligence analysts, executive protection, threat assessment,brandand communications teams — including how their work is structured, staffed, measured, and escalated.
Interview customers and prospects continuously. Run discovery conversations, ride-alongs, and feedback sessions that produce specific problem statements rather than feature requests.
Maintain a clear, current view of the problems wesolves welltoday, where we can improve, and the problems we should be solving 12 to24 months from now.
Track industry trends, threat landscape shifts, platform and data-access changes, regulatory developments, and the competitive field, and translate them into implications for our roadmap.
Prioritization and Roadmap Ownership  Own the Social Intelligence roadmap: decide what we build, what we defer, and what we decline, with reasoning that stands up to scrutiny.
Balance business objectives, customer needs, and industry trends when sequencing work, and make the tradeoffs explicit to stakeholders.
Define the problem sets and jobs to be done that anchor each initiative, so the team understands the outcome before it debates the solution.
Working With Development and Design  Partner with Engineering and Design to translate customer problems into specifications, acceptance criteria, and deliverable milestones the team can execute against.
Break large initiatives into releasable increments that produce customer value early and inform what comes next.
Stay close through delivery — grooming,scope decisions, testing, and launch readiness — and resolve ambiguity before it becomes rework.
Prototyping With AI Tooling  Use AI development and design tools such as Claude Code, Claude Design, and Codex to build working prototypes, pressure-test concepts, and put something tangible in front of customers…