Principal Client Solutions Architect

About Introhive

Introhive is an AI-powered Relationship Intelligence platform that helps firms break down data silos and unlock actionable relationship insights that drive collaboration and growth.

Since launching in 2012, we’ve grown significantly, but our mission remains the same: to transform how companies manage, nurture, and leverage relationships to unlock value, accelerate growth, and delight customers.

Introhive is one of the fastest-growing B2B relationship intelligence platforms. We’re recognized as a category leader in sales intelligence and data quality management software by G2, named a Top 10 Fastest Growing Technology Company in Deloitte’s Fast 50 Awards three years running, and awarded the 2020 Mar Tech Breakthrough Award for Best CRM Innovation.

Trusted by industry-leading brands including KPMG, Freshfields, CBRE, and Deloitte, Introhive supports more than 250,000 users across 90+ countries.

Introhive is hiring a Principal Client Solutions Architect to act as the senior technical and solution authority for our most strategic client and prospect engagements.

This senior client‑facing role sits at the intersection of technology, business strategy, and measurable value. You’ll move enterprise conversations from feature demos to deep technical and strategic workshops that prove how Introhive can integrate within a client’s ecosystem and deliver measurable impact.

Our enterprise clients need to understand how Introhive fits into their CRM, data, privacy, and security environments, and how it will drive ROI and growth. You will help them find those answers and create the technical confidence needed to move forward.

This is not a traditional Solutions Consultant role. It’s an advanced architecture position for someone who defines, designs, and communicates value‑driven solutions that build executive trust.

Remote - Open to candidates in Canada and the U.S., with preference for those located in Eastern or Central time zones.

You are a senior technical strategist who brings equal parts business acumen and architectural discipline. You’re able to interpret big business goals, simplify complexity without losing precision, and turn capability into confidence. You balance technical rigour with commercial acumen, bringing clarity, trust, and actionable solutions to every engagement.

You are as comfortable in a C‑suite strategy conversation as you are in a detailed data flow or API discussion, and you’re able to guide executives toward clear, measurable outcomes, challenge assumptions constructively, and elevate the quality of every technical conversation around you. Above all, you help clients believe, with confidence, that Introhive understands their environment, can solve their problems, and can deliver measurable value quickly.

• Conduct deep technical and business discovery with enterprise clients
• Map systems, integrations, and dependencies to clarify the environment
• Facilitate clear, high‑impact conversations that reduce risk and accelerate consensus

• Translate complex business goals into actionable solution designs
• Define early‑value use cases, integrations, and reporting workflows
• Ensure proposed architectures are commercially viable and technically sound

• Produce precise, builder‑ready technical specifications
• Partner with Professional Services to maintain alignment throughout delivery
• Turn ambiguity into structured technical and business clarity

• Lead discussions on enterprise data privacy, Info Sec, and systems integration
• Explain how Introhive interacts with platforms such as enterprise CRMs and downstream AI/Data Lake architectures
• Build trust across executive and technical stakeholders

• Convert complex product capabilities into clear value‑based narratives
• Identify and communicate high‑value, quick‑win use cases for early results
• Support “land and expand” strategies that drive measurable impact