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Job Description & How to Apply Below
Become an IT Administrator at IMP Solutions in Halifax, Nova Scotia, and play a pivotal role in managing IT environments. Utilize your expertise in cloud, server, and networking to support clients efficiently.
As part of our Managed Services team, this role involves comprehensive support and maintenance of client IT systems. Ideal candidates will demonstrate strong technical skills, advanced problem-solving abilities, and a focus on superior customer service. Your initiatives will contribute to operational excellence and client satisfaction.
Key Responsibilities:
• Provide exceptional support for IT alerts and issues
• Serve as a key escalation point for technical problems
• Accurately track incidents in the ticketing system
• Troubleshoot and resolve connectivity and software issues
• Support Office 365 and Microsoft Azure environments
Requirements:
• At least three years of Service Desk experience
• Degree in Computer Science or related field
• Understanding of business applications and network environments
• Effective communication and diagnostic skills
• Organized and adaptable in a fast-paced environment
Bring your technical capabilities and customer service skills to IMP Solutions and elevate your career in the IT industry.
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