SAP Product Lead, HR​/Payroll; Computer Services Office

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Competition # : 50011

Department:Cyber Security & Digital Solutions

Location:HALIFAX

Type of Employment:Term

Union Status: NSGEU - NSPG

Closing Date:01-Nov-26 (Applications are accepted until 11:59 PM Atlantic Time)

At CSDS , we prioritize people
—both within our team and in the communities we serve. Our mission is to redefine how Nova Scotians engage with government by creating accessible, reliable digital solutions centered around user needs.
In today’s tech-driven world, CSDS empowers government departments with essential digital solutions to meet Nova Scotians’ expectations. As a trusted partner across government, we enable departments to fulfill their mandates with secure, user-friendly services. From healthcare and education to public safety, we collaborate to transform how services are designed and delivered.
We don’t just implement technology; we modernize outdated systems and reimagine processes. Our agile, data-driven approach ensures that digital services are both efficient and adaptable to Nova Scotia’s evolving needs.
Joining CSDS means contributing to work that makes a real difference. From providing vital tech support to healthcare professionals to strengthening cybersecurity and developing scalable digital platforms, you’ll play a key role in building a more inclusive, responsive government for Nova Scotians. Together, we’re setting new standards for digital public service, delivering resilient solutions that meet today’s needs—and anticipate tomorrow’s challenges.

Reporting to the SAP Product Manager, the SAP Product Lead supports both the ongoing operation and modernization of the Province’s SAP HCM, Payroll, and Success Factors landscapes. The role provides product leadership for reliable day-to-day service delivery, continuous improvement, and the design and implementation of modern, cloud-based solutions. The Product Lead works closely with business stakeholders, operational support teams, project teams, implementation partners, and technical specialists to manage product priorities throughout the steady-state and project life cycles.

The position supports service continuity to deliver modernization outcomes aligned with business needs.

Primary Accountabilities include:

• Participate in business transformation and cloud adoption initiatives, including the implementation of SAP Success Factors and related workforce management solutions, while supporting continuity of existing solutions.
• Provide product support across project and operational life cycles, including discovery, requirements definition, solution design, configuration validation, testing, cutover, deployment, stabilization, and operational support.
• Support business stakeholders and project teams in defining future-state processes and translating business needs into product requirements, user stories, acceptance criteria, and implementation priorities.
• Manage and prioritize product backlogs across steady-state and modernization, including enhancements, service requests, requirements, design decisions, defects, dependencies, risks, issues, and implementation deliverables.
• Coordinate business participation in project activities including migration, integration, testing, payroll validation, reconciliation, and implementation-readiness activities.
• Support product governance, roadmap development, strategic planning, stakeholder engagement, and project decision-making to ensure modernization outcomes align with the Province’s priorities.
• Collaborate with implementation partners and internal teams to monitor deliverables, resolve project issues, manage risks and support…