Senior Disability Case Manager

Position: Senior Disability Case Manager at Wawanesa
Drive impactful outcomes at Wawanesa as a Senior Disability Case Manager. Take ownership of complex claims while enjoying a hybrid work model that offers flexibility.

In this pivotal role, you will manage Short-Term and Long-Term Disability claims, focusing on escalations, litigation, and sensitive case matters. Your expertise will guide decisions and strategies that align with Wawanesa’s mission of supporting members through their claims journey. Strong communication and negotiation skills are essential to collaborate with various stakeholders.

Key Responsibilities:

• Review and assess disability claims for resolution

• Conduct investigations on existing case files

• Collaborate with clients, medical providers, and reinsurers

• Communicate decision outcomes effectively to stakeholders

• Address escalated claims and resolve complaints

Requirements:

• 3 – 5 years in Disability Case Management

• Post-secondary degree/diploma in a medical field preferred

• Advanced skills in Microsoft Office applications

• Strong attention to detail and organizational skills

• Proficiency in English and French is an asset

Utilize your case management skills to support Wawanesa members and foster effective claims processes.
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