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Auto Claims Advisor at TD Insurance

Job in Halifax, Nova Scotia, Canada
Listing for: Sécurité Nationale Compagnie d'Assurance
Full Time position
Listed on 2026-10-03
Job specializations:
  • Insurance
  • Customer Service/HelpDesk
Job Description & How to Apply Below
Enhance customer experiences as an Auto Claims Advisor with TD Insurance in Halifax, Nova Scotia. Provide expert guidance and support to customers navigating the claims process after accidents.

In this critical role, you'll manage auto claims from start to finish, ensuring customers feel informed and confident throughout. You'll utilize analytical skills to assess and validate information while collaborating with various stakeholders. Your customer-first approach and strong communication skills will be essential in helping clients during their time of need.

Key Responsibilities:

• Deliver exceptional customer service through empathy and active listening

• Manage claims efficiently, coordinating repairs and rentals

• Analyze and validate claims to support decision-making

• Collaborate with internal teams and external vendors

• Pursue continuous improvement in claims management

Requirements:

• 2+ years of experience in auto claims preferred

• Strong communication and customer service abilities

• Proven ability to handle high-volume workflows

• Attention to detail and effective time management

• Post-secondary education is an asset

Using your expertise, support TD Insurance’s mission to deliver legendary service.
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