Fulfilment Operations Team Leader

What You’ll Need to Have

• A University degree in Economics, Logistics, Supply Chain Management, or relevant experience demonstrating effective performance in retail or logistics roles.
• 1-2 years of experience in overseeing personnel, with a focus on enhancing business outcomes while supporting team dynamics.
• Business-minded approach with a clear customer focus and the ability to meet agreed budgets and goals.

• Guide the Fulfilment Operations group in the designated zone to guarantee optimal goods availability and operational preparedness while minimizing expenses.
• Find, engage, and support team members in the Fulfilment Operations group to promote diversity and build a capable workforce for future needs.
• Support the implementation of the Customer Fulfilment Sustainability agenda within the assigned unit operations environment.

We’re the team behind the scenes that make the IKEA products available to the many people. As a diverse mix of co-workers we use our supply process expertise to balance range and space capacity with forecasting and ordering to provide customers with high availability while minimizing costs. If you’ve wonder who’s responsible for finding effective and efficient ways of picking up the products for our customers, that’s us.

We’re passionate about working together to improve the customer experience at IKEA!

• Wellness days (in addition to your vacation days!)
• Extended health, dental, and vision coverage (for you and your family)
• RRSP with IKEA contribution matching options
• Eligibility for our annual IKEA bonus incentive plan
• Flexible spending account
• Life insurance
• Merchandise and restaurant discounts (plus free drinks and different healthy meal options in the co-worker restaurant, where available)
• Parental leave
• Bereavement leave
• Employee assistance program (that helps you support your mental, physical, and financial wellbeing)

In the IKEA world, this position is officially referred to as Fulfilment Operations Team Leader

Not Applicable

Full-time

Supply Chain

Retail

Greater Toronto Area, Canada

Salary: CA $60,000.00-CA $70,000.00