Senior Manager, Dynamics 365 F&O Consulting

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Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.
Your Opportunity

BDO Digital's Microsoft Dynamics 365 F&O Consulting Practice is looking for a Senior Manager to join our rapidly growing team, with the ability to work remotely from anywhere in Canada. The successful candidate will own the following responsibilities:
Putting people first, every day

BDO is a firm built on a foundation of positive relationships with our people and our clients. Each day, our professionals provide exceptional service, helping clients with advice and insight they can trust. In turn, we offer an award-winning environment that fosters a people-first culture with a high priority on your personal and professional growth.

Your Opportunity

BDO Digital's Microsoft Dynamics 365 F&O Consulting Practice is looking for a Senior Manager to join our rapidly growing team, with the ability to work remotely from anywhere in Canada. The successful candidate will own the following responsibilities:

Talent

Support the addition of new talent through participation in the recruitment process
On-going mentoring and coaching of the team including of performance management and career guidance
Team utilization planning and forecasting
Ensuring our support professionals have the skills, experience and capacity required to deliver our service offerings

Engagements

Manage multiple engagements against budget, timeline and scope
Participate in the development of Dynamics 365 F&O solution architecture for clients
Monitor and manage vendor relationships where applicable
Leading internal and external action planning meetings and driving deliverables to closure
Act as an escalation contact on and off hours as needed and manage any customer satisfaction or delivery concerns
Build deep relationships with clients and assist in expanding engagement footprint when the opportunities presents itself

Growth

Lead business development activities including identifying potential clients, devising business development strategies, consulting with clients, proposing technology solutions and closing business
Develop and implement practice growth strategies including interviewing, hiring and training new staff members
Determine the service solutions offerings for the group and the go-to-market strategy including developing new methodologies, tools and templates

How do we define success for your role?

You demonstrate BDO's core values through all aspects of your work:
Integrity, Respect and Collaboration
You understand your client’s industry, challenges, and opportunities; clients describe you as positive, professional, and delivering high-quality work
You identify, recommend, and are focused on effective service delivery to your clients
You share in an inclusive and engaging work environment that develops, retains and attracts talent
You actively participate in the adoption of digital tools and strategies to drive an innovative workplace
You grow your expertise through learning and professional development

Your Experience And Education

5+ years’ experience in Microsoft Dynamics 365 F&O consulting and project delivery
Experience participating in Microsoft Dynamics 365 F&O architecture and design, including an understanding of integrations with other systems
5+ years' experience in overseeing software projects / programs
5+ years' experience in managing and mentoring a team
2+ years' experience in engaging in pre-sales activities including estimations and proposal writing
2+ years' experience in managing…