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AI-Driven Claims Complaints Leader

Job in Halifax, Nova Scotia, B0B, Canada
Listing for: Zego
Full Time position
Listed on 2026-10-05
Job specializations:
  • Management
    Project & Program Management
  • Insurance
Salary/Wage Range or Industry Benchmark: 85000 - 110000 CAD Yearly CAD 85000.00 110000.00 YEAR
Job Description & How to Apply Below

Zego is seeking a Team Leader for Claims Complaints to run a busy complaints team. You will balance hands-on case work with people leadership, ensuring investigations are thorough, fair and aligned with DISP and Consumer Duty.

You will collaborate across functions to keep standards high and drive continuous improvement, supported by AI-enabled processes. The role requires experience in motor insurance complaints within an FCA-regulated environment, a willingness to lead and develop others, and a

As a AI-Driven Claims Complaints Leader, you will play an important part at Zego in Halifax, Halifax County, Canada.

We aim to respond to suitable candidates as soon as possible.

Full responsibilities and requirements are described in the listing above.

Learn more about the AI-Driven Claims Complaints Leader role in the description above.

We appreciate your interest in this position.

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