Assistant Front End Service Manager

Lead front-end service with Farm Boy through customer service, team coaching, and cash-handling support in a hands-on retail setting. Support daily operations while strengthening the shopping experience.

As Assistant Service Manager, you will work alongside the Department Manager on department strategies, goals, and operational performance. You will help develop teams through training, coaching, motivation, recognition, and regular huddles. Financial controls, scheduling, compliance, and customer-facing coverage are central to the work.

• Deliver exceptional customer service and welcoming shopping experiences
• Partner with the Department Manager on department strategies
• Train, coach, motivate, and recognize team members
• Lead huddles, share goals, and provide meaningful feedback
• Support cash controls, scheduling, payroll, and daily operations

• Passion for engaging and exceptional customer service
• Business post-secondary education and one year supervisory experience
• Smart Serve certification or willingness to obtain within six months
• Organizational, analytical, interpersonal, communication, and mathematical skills
• Flexibility for evenings, weekends, holidays, and hands-on conditions

Bring front-end leadership, customer service, team development, and financial stewardship to Farm Boy’s Assistant Service Manager position.