Executive Director - Corporate, Client, and Community Services : COR

Executive Director

Corporate, Client and Community Services

Location: Halifax, Nova Scotia
Type of Employment: Full Time, Permanent
Union Status: Excluded (Non-Union)
Competition # COR 26112
Closing Date: November 13, 2026

The Opportunity

Reporting to the Chief Executive Officer, the Executive Director, Corporate, Client and Community Services is a key member of the Senior Leadership Team providing direction, leadership, and strategic advice across the organization and within the Housing Agency to achieve key targets related to public housing.

The Executive Director works collaboratively with core departments responsible for housing, community services, seniors and long-term care, and mental health and addictions, in addition to municipalities and non-profit housing providers, to ensure that public housing is safe and meets the ongoing and evolving needs of all tenants. This includes overseeing modernization of policies, processes and programs that support the operational and client service goals for the Agency.

You are a dynamic and progressive leader who has a bachelor's degree or master's degree in a related discipline (e.g., business, public administration), coupled with at least 10 years of progressive related work experience including at the senior leadership level leading teams, managing budgets, programs or operational areas.

In addition to the above you must have:

• Experience developing policy, strategy, and organizational direction.
• Experience advising senior leaders, CEOs, Deputy Ministers, Ministers, or boards.
• Demonstrated success managing change, stakeholder relations, and complex initiatives.
• Ability to provide strategic leadership and vision.
• Experience building partnerships across government and with external stakeholders.
• Proven ability to navigate political, legislative, and public-sector environments.
• Ability to drive innovation, transformation, and service excellence.
• Exceptional communication skills including public speaking and the ability to engage in difficult but respectful conversations.
• Understanding how to communicate within a politically sensitive environment while exercising discretion and confidentiality.
• Understanding of provincial legislation, regulations, and public accountability would be considered an asset.
• This is a highly demanding executive leadership role requiring exceptional judgment and the ability to lead through complex situations while managing multiple high-priority issues.

An equivalent combination of training and experience will be considered. Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Must be available outside of business hours as required by occasional after-hours emergencies. This position requires a valid driver's license and access to a reliable vehicle. Occasional travel within Nova Scotia is required.

• The Executive Director will work closely with the Leadership Team to implement transformational change through the establishment of new programs and policies redefining how housing services are delivered with a client service focus.
• Ensures confidential policy and strategic initiative recommendations to Treasury and Policy Board (TPB) and Executive Council are prepared, and implement decisions by developing, advancing, participating and overseeing proposals to the Chief Executive Officer, Deputy Minister and Minister during the planning process (strategic, legislative, policy, business planning).
• Provides executive leadership and direction for strategic planning, priority setting and oversight and participates in strategic decision-making on internal and external policy issues.
• Provides executive leadership in all communications, internal and external, to enhance client focus, diversity, inclusion, equity and accessibility and to articulate corporate goals, foster transparency, and align employees with the organization's vision and values.
• In partnership with legal counsel, provides strategic leadership and advice on legal and regulatory matters, representing NSPHA at Residential Tenancy Board hearings as required.
• Develops business cases, risk assessments, and evidence-based recommendations for the Chief Executive Officer, Deputy Minister, and Minister to support decision-making on issues with significant operational, financial, and reputational implications.
• Provides leadership in managing complex and sensitive stakeholder issues, including inquiries and concerns raised by MLAs,…