Quality Assurance Manager - Women’s Apparel; QA Import

The Role

Quality Assurance Manager – Women’s Apparel responsible for driving product compliance across core QA processes including care label approvals, third‑party inspection review, fabric and garment testing, and high‑return investigations for internationally produced product. Report‑driven role managing quality outcomes through analysis and vendor communication. Key liaison among overseas vendors, third‑party inspection partners, internal QC, Production, Tech Services, Fabric, and Merchandising teams.

• Overseas Inspection & Audit Management (~65%) – Review third‑party reports (QIMA, Intertek, Baak, etc.), release passing shipments, troubleshoot workmanship/measurement issues for failures, hold shipments missing approved TOP samples, manage 3‑week audit plan and unscheduled vendor audits.
• Care Label Compliance (~12%) – Verify vendor’submitted labels against BOM, PIM, and Tech Packs, identify discrepancies, request corrections, update PIM layouts.
• Fabric & Garment Testing (~11%) – Manage endu
  201texto-end testing process: review overseas fabric reports, process internal test requests, manage retests, communicate rejection or replacement instructions to suppliers.
• Planning & QC Capacity (~2%) – Track TOP/Tech sample arrivals and build weekly QC capacity versus demand charts.
• Returns & Escalation Analysis (~4%) – Investigate high‑return items, coordinate inventory pulls, conduct measurement checks, prepare samples and findings for executive review.
• Special Call‑Outs (~2%) – Investigate escalated issues, coordinate re‑audits, ensure vendors implement corrective actions.

• Experience:
  
  4–6 years in Apparel Quality Control, QA, or Production, managing offshore vendor quality through third‑party inspection and testing programs.
• Technical Mastery:
  Strong knowledge of garment construction, fabric behavior, inspection standards (AQL, inline vs. final audits), colorfastness, shrinkage, seam strength.
• Documentation Savvy:
  Cross‑reference complex data across BOMs, PIMs, Tech Packs, lab reports.
• System
  
  Skills:
  
  Intermediate Excel (VLOOKUPs, pivot tables). Net Suite or PIM systems experience is a major plus.
• Testing Knowledge:
  Familiarity with fabric performance standards and lab testing methods.
• Education:
  
  Bachelor’s degree in Textiles, Apparel Manufacturing, Supply Chain, or equivalent professional experience.

• Detail‒Obsessed – notice small discrepancies.
• Clear Communicator – provide concise actionable feedback.
• Data‒Driven Decision Maker – use standards and evidence to decide approvals or rejections.
• High‒Volume Pro – manage multiple deadlines and hundreds of reports.
• Self‒Directed – anticipate workload and act proactively.

Base salary $70,000 to $77,000 annually plus 10% bonus eligibility, dependent on experience, skills, and internal equity. Eligible for annual discretionary bonus based on company and individual performance.

• Employer-sponsoring private medical, dental and vision insurance, commuter benefits.
• Competitive paid time off: vacation, sick leave, company holidays.
• Retirement planning support.
• Remote collaboration across global offices.
• Fertility care support with reimbursements up to $5,000 after 1 year.
• Company donations to community efforts yearly.
• Clothing discount, culture events, volunteer time off.

Reformation is proud to be an Equal Opportunity Employer. We are committed to building a diverse and inclusive team. All qualified applicants will be considered for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, disability, age, or veteran status, in accordance with applicable laws.

If you require accommodations during the application or interview process, please let us know. We’ll ensure you have what you need.