Team Leader, Retail

Dollarama is hiring a full-time  Team Leader  at its Halifax, NS store. This is a permanent position (25+ hours per week) for an experienced retail professional with at least one year of team management experience.

Responsibilities

Leading and supervising store associates, providing guidance and support

Responsible for store merchandising, shelf stocking and boxing and unboxing daily shipments

Ensuring excellent customer service standards are met

Conducting managers on duty tasks: making sure daily breaks, time and attendance are taken

Implementing and maintaining visual merchandising standards based on company strategy

Addressing customer complaints and resolving issues promptly

Ensuring store safety and cleanliness standards are met and contributing to their maintenance

Performing cash management, store opening and closing duties as needed

Participating in the inventory process

Participating in the employee training process and performance evaluations

Requirements

Minimum of one (1) year of experience in the retail industry

Minimum of one (1) year of experience in team management

Ambition to progress within the company

Open availability required (day, evening, weekend shifts)

Work schedule to be determined based on store operational needs

Proven ability to efficiently organize time and manage priorities

Demonstrate good leadership and communication skills

Ability to work in a dynamic, fast-paced and high-volume environment

Benefits

Weekly Pay

Paid vacation and Birthday Leave

Retirement Plan

Opportunities for Career Growth

Minimum 1 year of retail industry experience; minimum 1 year of team management experience; strong leadership and communication skills; proven time management and prioritization abilities

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