Front Store Operations Supervisor

Enhance the customer experience as a Front Store Operations Supervisor at Shoppers Drug Mart. Focus on merchandising, staff training, and compliance in a vibrant retail environment.

Shoppers Drug Mart seeks an Operations Supervisor to oversee key customer service functions. This includes managing cashiers, training staff, and ensuring all store procedures are followed. You will work directly with customers to address their needs and enhance satisfaction through effective merchandising.

Key Responsibilities:

• Ensure compliance with cashier and merchandising guidelines

• Manage daily cash office inventory and tracking procedures

• Train staff in customer service best practices

• Resolve customer inquiries and uphold store image

• Comply with Health and Safety regulations

Requirements:

• Proven problem-solving skills with independent thinking

• Effective time management and organizational abilities

• Computer literate and efficient in clerical duties

• Knowledge of products and inventory management

• Capable of executing loss prevention protocols

Take charge of store operations and customer service strategies for a thriving local business.
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