Retail Team Lead at Roots

Elevate your career with Roots as a Retail Team Lead. In this role, you will bridge leadership and sales associates while enhancing customer experiences and operational success.

As a Team Lead at Roots, you will play a vital part in store operations, reporting directly to the Store Manager. With over one year of relevant retail apparel experience, you will guide your team and uphold exceptional customer service standards. Your expertise will facilitate smooth operations, motivate associates, and ensure a positive in-store atmosphere.

Key Responsibilities:

• Motivate team members to exceed sales goals

• Assist management in daily operations and reports

• Model exemplary customer service behaviors

• Conduct training and onboarding for new associates

• Resolve customer service issues effectively

Requirements:

• 1+ years in retail apparel; luxury experience preferred

• Proven leadership abilities recognized by peers

• Strong organizational and problem-solving skills

• Ability to work varied shifts including weekends

• Knowledge of POS management and banking procedures

Drive exceptional service and operational excellence as a Team Lead with Roots.
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