Customer Service Team Member

Position: Customer Service Team Member at Michaels
Experience a rewarding customer service role with Michaels in Scarborough, ON, where you will engage with customers while maintaining a well-stocked store. Assist shoppers, ensure a friendly checkout experience, and support store recovery efforts.

Michaels is currently seeking a dedicated Customer Service Team Member for their Scarborough location. In this role, you will not only help customers locate products but also educate them about store programs. Your responsibilities include cash handling, merchandise recovery, and participating in truck unloading and stocking tasks.

Key Responsibilities:

• Help customers find products and solutions

• Provide a fast, friendly checkout experience

• Engage customers with rewards program information

• Assist with merchandise stocking and store recovery

• Support Omni channel processes like BOPIS

Requirements:

• Retail or customer service experience preferred

• Ability to stand for long periods

• Capable of lifting heavy boxes

• Positive attitude in challenging situations

• Cross-trained in Custom Framing preferred

Deliver exceptional service and join a creative environment at Michaels, where your customer interaction and merchandise skills will thrive.
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