Assistant Department Manager - Grocery

Dental Insurance, Medical Insurance, Vision

At Pete's Frootique & Fine Foods, we know our success is driven by the dedication, passion, and talent of our team. We are committed to delivering exceptional products and an outstanding shopping experience across our stores in Bedford and Halifax.

We are currently seeking a motivated and energetic  Assistant Department Manager  to join our leadership team. This fast-paced, hands-on role supports the Store Operations Manager in leading a high-performing department and ensuring excellence in customer service, product quality, food safety, and operational efficiency.

Role Overview
The Assistant Department Manager plays a key leadership role in supporting day-to-day department operations and helping drive overall performance and profitability. You will work closely with team members on the retail floor to maintain high standards, support training and development, and ensure an exceptional customer experience.

You will help foster a positive, accountable, and team-oriented environment while leading by example and upholding the values of Pete's Frootique & Fine Foods.

Key Responsibilities

Support the Store Operations Manager in leading and coordinating department operations

Ensure high standards of customer service, product quality, food safety, and operational efficiency are consistently met

Assist in achieving departmental sales, profitability, and performance goals

Provide coaching, guidance, and support to team members to encourage high performance

Help train and develop staff, promoting teamwork, accountability, and engagement

Lead by example on the retail floor, ensuring a strong customer-focused presence

Assist with decision-making, problem-solving, and day-to-day operational challenges

Maintain strong product knowledge, particularly within food retail environments

Support scheduling, delegation of tasks, and workflow coordination

Ensure adherence to company policies, procedures, and safety standards

Qualifications

1+ year of supervisory or leadership experience in a customer service or retail environment

Strong customer service and communication skills

Ability to remain calm and effective in a fast-paced, high-pressure environment

Strong attention to detail and sense of accountability

Confidence, drive, and a positive, enthusiastic attitude

Strong problem-solving and decision-making skills

Ability to delegate effectively and support team development

Strong interpersonal and team-building skills

Adaptable and comfortable working in a dynamic retail environment

Product knowledge in food retail is considered an asset

Physical Requirements

Work involves continuous interaction with customers and team members on the retail floor

Majority of time spent standing, walking, and performing active duties

Frequent repetitive hand, arm, bending, and reaching movements

Ability to lift and carry approximately 10-40 lbs regularly, and up to 75 lbs occasionally

May be exposed to varying temperatures and common food allergens

Join Our Team
If you are a hands-on leader who thrives in a fast-paced environment and is passionate about delivering exceptional customer experiences, we'd love to hear from you. Join Pete's Frootique & Fine Foods and help lead a team committed to quality, service, and excellence every day.

This job description is intended to describe the general nature of the position. It is not intended to be an exhaustive list of duties, responsibilities, or qualifications. Additional duties may be assigned as required.

#J-18808-Ljbffr