Shoppers Drug Mart Front Store Supervisor

Lead customer service, cash operations, and merchandising as a Front Store Supervisor at Shoppers Drug Mart. Support daily store standards and customer satisfaction.

This supervisor manages customer service functions involving cash, cashiers, and merchandising. The work includes training staff, providing guidance, resolving customer issues, and maintaining organized shelves. Planning, independent thinking, problem solving, and product knowledge support effective store organization and service.

• Ensure cashier and merchandising staff follow store procedures
• Train cashiers and merchandisers in job functions
• Provide ongoing guidance and instruction
• Resolve refunds, exchanges, and other customer issues
• Maintain clean, organized, properly rotated shelves

• Planning, judgment, and decision-making abilities
• Independent thinking when organizing the store
• Problem-solving skills supporting customer satisfaction
• Computer literacy and organized work habits
• Product and supplies knowledge with efficient time management

Apply customer service leadership, cash oversight, and merchandising skills as a Shoppers Drug Mart Front Store Supervisor.