Shoppers Drug Mart Front Store Supervisor

Lead customer service, cash operations, and merchandising at a locally owned Shoppers Drug Mart store serving its community.

The Front Store Supervisor manages customer service functions, including cash, cashiers, and merchandising. This position trains and guides staff, supports loss prevention, resolves customer issues, and maintains store standards. Success requires organization, independent thinking, problem solving, computer literacy, and product knowledge.

• Manage cashiers, merchandising staff, and customer service functions
• Train staff in job functions and provide ongoing guidance
• Implement loss prevention standards and track cashier activity
• Resolve refunds, exchanges, inquiries, and other customer issues
• Maintain organized shelves, displays, housekeeping, and store image

• Independent thinking when organizing the store
• Planning, judgment, and decision-making abilities
• Problem-solving skills supporting customer satisfaction
• Computer literacy and organized work habits
• Efficient time management and product knowledge

Apply your customer service, staff guidance, cash management, and merchandising skills as a Shoppers Drug Mart supervisor.