Account Manager

Job Overview

Doka’s expertise in formwork technology is unparalleled in the industry and we are proud of the difference we make globally. “It’s not just formwork – it’s DOKA” is demonstrated worldwide in iconic buildings such as the Burj Khalifa (Dubai), hydroelectric generating stations like the Keeyask (Nelson River, northern Manitoba), and the Brenner Base Tunnel (European Alps). Our collaborative teamwork of nearly 7,000 employees across more than 160 distribution/logistics facilities in more than 70 countries is a primary driver of our success.

With more than 150 years of history as a family‑owned company, we recognize and reward our employees with flexible work hours, competitive wages, bonuses, training/development opportunities, and a comprehensive group benefits program including RRSPs.

• Identify Potential Customers
  :
  Proactively seek out potential clients through cold calls and convert prospects into sales meetings.
• Develop and Expand Accounts
  :
  Cultivate new and existing accounts, nurturing business relationships through face‑to‑face interactions.
• Maintain Customer Database
  :
  Regularly update and utilize a comprehensive customer/prospect database, ensuring accuracy and accessibility.
• Prepare and Present Proposals
  :
  Develop sales proposals, obtain necessary approvals, and present compelling proposals to clients.
• Collaboration
  :
  Communicate effectively with engineering teams to ensure accurate proposals and project execution; collaborate with sales and area managers to align with company and branch sales initiatives.
• Provide Customer Support
  :
  Conduct regular jobsite visits to ensure proper equipment utilization and customer satisfaction, addressing any issues promptly.
• Sales Reporting
  :
  Maintain timely and accurate sales reports, contributing to sales projections and backlog management.
• Product Knowledge
  :
  Continuously build product knowledge and ensure compliance with safety standards.

• Bachelor’s degree in Business, Engineering, or Construction preferred.
• Min. 5 years of Sales/Account Management experience; experience in the concrete forming industry is an asset.
• Strong analytical skills, technical proficiency, and effective selling and problem‑solving skills.
• Proficiency in Microsoft Office applications and willingness to learn new systems and techniques.

• Passionate to Win
  :
  Demonstrate drive and determination to achieve sales goals, contributing to the success of Doka Canada and the Umdasch Group.
• Collaborative Team Player
  :
  Work effectively within a team, addressing grievances directly and defining clear responsibilities.
• Trust and Respect
  :
  Embrace diversity and actively seek to understand others, fostering a respectful work environment.
• Understanding Partners’ Needs
  :
  Communicate effectively to demonstrate the value of Doka’s offerings and seek feedback for continuous improvement.
• Learning from Success and Failure
  :
  Actively contribute ideas, accept failure, and share knowledge and experiences to drive growth.
• Making it Happen
  :
  Provide constructive solutions, give immediate feedback, and avoid complacency.
• Acting as Entrepreneurs
  :
  Take ownership of decisions and prioritize the company’s interests above individual motives.
• Using Resources Responsibly
  :
  Avoid waste and embrace innovation to drive efficiency and sustainability.

Location:

Dartmouth, Nova Scotia, Canada
Salary: CA $54,000.00 – CA $60,000.00