Field Service Technician Nova Scotia

Xerox is seeking a professional field service technician to delight our customers. We're an industry leader that's rapidly growing our Technical Services division and have an immediate need for skilled technicians.

Xerox has continually redefined the workplace experience for over 100 years. We've expanded into software and services to sustainably power the hybrid workplace of today and tomorrow.

We're looking for a skilled technician to provide outstanding service to our clients. The ideal candidate will have electro-mechanical experience, superior time management skills, and a valid driver's license.

• Provide outstanding service to our clients, ensuring their devices are working correctly and receiving top-notch service at all times.
• Use electro-mechanical skills to repair devices, with training provided by certified instructors.
• Achieve key productivity goals, including 5 gross calls per day, an efficiency rating of 50% or higher, and response time commitments between 2-4 hours.

• Electro-mechanical experience, including using a multi-meter to troubleshoot electrical circuits and reading electrical schematics.
• Superior time management skills and reliability, with a valid driver's license and appropriate insurance coverage.
• The ability to lift 50 pounds, walk, stand, squat, bend, and drive for over 50% of the workday.

• Successfully navigate through our new hire training and complete technical training courses.
• Develop a comprehensive understanding of our company and customer service culture.
• Gain clear expectations in reference to call load, territory alignment, and client satisfaction.
• Build a thorough knowledge base of equipment and inventory needs to support your territory.

• Substantial growth opportunities for future career development within a supportive and collaborative company culture.
• Full medical/dental/vision, wellness credits, paid time off, plus holidays and personal days.