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Job Description & How to Apply Below
Overview
Competition #: 48865
Department: Office of Addictions and Mental Health
Location:
HALIFAX
Type of Employment: Permanent
Union Status: NSGEU - NSPG
Closing Date: 11-Jun-26 (Applications are accepted until 11:59 PM Atlantic Time)
About Us
The Office of Addictions and Mental Health (OAMH) provides provincial leadership, strategic direction, and policy oversight for mental health and addictions services in Nova Scotia, with a clear mandate to advance timely, equitable, and universal access to care. OAMH establishes system priorities, develops policy and strategy, and oversees the effective use of public investments to ensure accessible, high-quality, and evidence-informed services across the province.
Central to its mandate is the planning, funding, and performance oversight of a comprehensive continuum of mental health and addictions services, with a focus on ensuring that all Nova Scotians can access the care they need, when and where they need it. Working in close partnership with Nova Scotia Health, IWK Health, and community-based organizations, OAMH supports the delivery of coordinated, person-centred services spanning prevention, early intervention, treatment, and recovery.
The Office is responsible for advancing system integration, monitoring performance, and driving continuous improvement to strengthen access, quality, and outcomes. Through collaboration with partners across government and sectors, OAMH addresses the broader social determinants of health and advances a coordinated, system-wide approach to achieving universal access and improving mental health and addictions outcomes for Nova Scotians.
About Our Opportunity
We’re looking for a highly organized and collaborative administrative professional to join the Office of Addictions and Mental Health as a Clerk 4. In this role, you’ll play a key role in supporting important public services that impact individuals, families, and communities across Nova Scotia.
As a trusted partner to senior leadership and stakeholders, you will help ensure timely, high‑quality communications, effective records management, and the smooth coordination of legislated processes, including support to the Involuntary Psychiatric Treatment Act (IPTA) Review Board. Your work will directly contribute to transparent, responsive, and accountable government services.
This is a great opportunity for someone who enjoys meaningful, detail‑oriented work, thrives in a fast‑paced environment, and values collaboration, continuous improvement, and service excellence. We are committed to creating a respectful, inclusive workplace where diverse perspectives are welcomed and supported.
Primary Accountabilities
Lead and coordinate correspondence processes
Manage and continuously improve a correspondence tracking system to ensure timely, accurate, and high quality responses
Monitor service standards, identify trends, and recommend improvements
Review and edit materials to ensure clarity, consistency, and professionalism
Provide guidance and training to colleagues on correspondence practices
Support records and information management
Maintain and enhance records management programs in alignment with legislation and government standards
Ensure secure handling, classification, and accessibility of sensitive information
Coordinate and track Freedom of Information and Protection of Privacy (FOIPOP) requests in collaboration with partners
Coordinate IPTA Review Board administration
Manage intake, processing, and tracking of IPTA applications and case files within legislated timelines
Coordinate hearings involving multiple stakeholders and ensure accurate documentation
Maintain confidentiality and exercise sound judgment in a highly regulated environment
Contribute to reporting, data tracking, and continuous process improvements
Provide senior administrative and operational support
Support budget tracking, reporting, and general office operations
Coordinate committees, maintain databases, and improve administrative processes
Collaborate with internal and external partners, including senior leaders, government departments, and community stakeholders
Qualifications And Experience
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