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Family Support Worker; Counsellor AB; Designated

Job in Halifax, Nova Scotia, Canada
Listing for: The Government of Nova Scotia
Full Time position
Listed on 2026-07-24
Job specializations:
  • Social Work
    Family Advocacy & Support Services, Community Health, Child Development/Support, Human Services/ Social Work
Job Description & How to Apply Below
Position: Family Support Worker (Counsellor 2AB) (Designated)
Competition #: 49407

Department:
Opportunities and Social Development

Location:

Halifax

Type of Employment:
Term

Union Status: NSGEU - NSPG

Closing Date: 04-Aug-26 (Applications accepted until 11:59 PM Atlantic Time)

Designation Status
This opportunity is designated for applicants who identify as African/Black Nova Scotian and other Racialized Persons.

About Our Opportunity
As a Family Support Worker, you will provide support to children, youth, and families connected to the Child and Family Wellbeing program. You will work collaboratively with social workers to develop and deliver plans that provide service, education, support, and advocacy to families, children, and youth in care.

Primary Accountabilities

Develop strategies and provide knowledge, tools, and guidance to families and youth to support independent living and meet their physical, emotional, social, and learning needs.

Build positive relationships with diverse clients (families, children, and youth), ensuring respect, empathy, and an understanding of the impact of their trauma.

Advocate for clients and help connect them to community supports and resources.

Assist with income and social supports, affordable housing, and life skills.

Make independent visits to clients in their homes or communities and attend court sessions.

Conduct comprehensive and timely evaluation of ongoing services to clients with the intent to find solutions and improve services.

Qualifications and Experience
You have an approved Child & Youth Care Worker diploma from a provincially approved post‑secondary institution. An undergraduate degree in Social Sciences is considered an asset.

You are compassionate, empathetic, and resilient with a focus on inclusivity and an understanding of the needs of diverse clients. You must demonstrate:

Knowledge of child development, family dynamics, and community resources, and an understanding of the physical, psychological, and emotional needs of children and youth in a family setting as well as in care.

Knowledge of financial management and healthy child development & life skills.

Understanding and experience with working toward the objectives of established case plans.

Ability to work independently and in a team environment, strengthening and improving the support provided to children and families.

Ability to work collaboratively and build relationships and networks with diverse individuals, groups, and communities.

Effective interactive communication skills (written and verbal) to engage collaborators and navigate diverse client environments with tact and empathy.

Ability to adapt to changing or unpredictable client circumstances, exercise timely judgment, and make decisions to provide culturally responsive service to clients.

Knowledge of various software packages, such as Microsoft Suite (Word, Excel, Outlook, PowerPoint, Teams).

Assets:

Previous experience in child welfare or other social services.

Experience with the department case management systems (ICM/CCM).

We will assess the above qualifications and competencies using standardized tests, oral presentations, interviews, and background and reference checks.

Equivalency
We recognize equivalent combinations of training, education, and experience to provide opportunities for individuals with diverse backgrounds to contribute their skills and expertise. Equivalencies include, but are not limited to:

A related bachelor’s degree in social science (e.g., Psychology, Sociology, Social Work, or Community Studies).

A completed diploma in Disability Supports or Social Services.

Applicants relying on education and experience equivalencies must demonstrate such equivalencies in their application.

Working Conditions
Most of your work involves meeting clients independently, conducting sessions predominantly outside the office, in various locations such as offices, homes, and community agencies. This may require working outside regular hours. Driving time can be considerable, with unpredictable and adverse weather conditions. The role can involve high stress and crisis situations, exposure to aggressive behavior, and demands for emotional resilience.

Additional Information
This is a term opportunity with an…
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