Rent Supplement Administration Officer

Join the Department of Growth & Development as a Rent Supplement Program Administration Officer. Engage with clients and manage housing benefits while ensuring compliance with regulations.

In this critical role, you will assess eligibility for rent supplements, manage benefit adjustments, and maintain accurate records in the Integrated Case Management system. Your ability to navigate complex cases and provide respectful communication will help individuals facing housing insecurity access stable homes. A commitment to collaboration and detail-oriented work is essential for success.

Key Responsibilities:

• Gather and analyze eligibility information for housing benefits

• Manage calculations, renewals, and adjustments for rent supplements

• Set up new clients and maintain accurate records

• Manage a caseload and track deadlines efficiently

• Investigate discrepancies in income declarations

Requirements:

• Bachelor’s degree in related field or equivalent experience

• At least one year in administrative or case management roles

• Proficient in Microsoft Office and case management systems

• Organized with strong attention to detail

• Excellent written and verbal communication skills

Bring your expertise in client interaction and benefit management to support Nova Scotians in need.
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