Outreach Worker

Job Ad:
Full Time Outreach Worker
At Shelter Nova Scotia we provide places to stay and services to promote stability for marginalized individuals. You will contribute to a community without judgement with spaces and places for people to belong.

About the Facility
Shelter Nova Scotia aims to provide a safer space for individuals to access basic needs, create crucial opportunities for social inclusion, and to provide support with diversion and eviction prevention. The Hub supports people who are experiencing homelessness through a connection to Coordinated Access System (CAS), support with housing applications, and provides food, clothing, shower and laundry access (laundry and shower are intended for those who sleep outside).

It also serves as a space to build connection and belonging among those who are housed but experiencing isolation and loneliness. The Hub also administers a modest fund to disperse to people in need of non-recurring prevention and diversion funds (funded via Department of Community Services).

Requirements

Successful candidate must have post-secondary experience

Favourable Criminal Record Check and Child Abuse Registry Check will be required

Must have Standard First Aid/CPR Level “C” or be willing to acquire within the first 6 months of employment.

A valid driver’s license, own vehicle and insurance and a current driver’s abstract that is satisfactory

Hours of Work
40 hours per week with an understanding that days, evenings, and weekends may be required. This is an awake position, staff are required to stay awake, alert, and vigilant at all times while on duty.

Salary
$29.54 per hour

Final date to receive applications
Tuesday Sept 1, at 8:00am

Benefits

3 weeks’ vacation

8 paid personal days

Employee Assistance Program (EAP)

Upon completion of probation

2% RRSP Match

Health & Dental

Shelter Nova Scotia is committed to building a diverse and inclusive community without judgement. We value people for who they are, the uniqueness they bring and the opportunities to learn from our differences.

We welcome applications from members of diverse communities.

Description
Reporting to the Outreach Coordinator, with oversight from the Director of Practice and Development, the Outreach Worker provides community-based outreach support to unsheltered individuals across Halifax Regional Municipality.

The Outreach Worker engaged with people in encampments, streets, drop ins and other community settings with a goal of housing focused case management while providing access to some basic living needs.

The approach is harm reducing, trauma aware and anti-oppressive.

Responsibilities
Client Service Delivery

Capacity and willingness to become proficient in the policies, procedures, structure, mission and mandate of Shelter Nova Scotia

Ability to adhere to a strict policy of confidentiality, code of conduct, policies and procedures

Proven verbal and written communication skills

Behave in a calm, professional manner

Must possess a mature, professional outlook with an ability to experience sound judgement while treating clients with dignity and respect

Attention to details and organizational skills

Administrative skills

Above average interpersonal skills with energy and enthusiasm

Ability to remain awake, alert, and vigilant at all times while on duty

Identify and advocate for individuals experiencing homelessness, or at risk of homelessness, and refer to community programs as appropriate

Knowledge of the structure and organization of the Opportunities and Social Development and applicable legislation and policies (Employment Support and Income Assistance)

Develop, maintain, and strengthen relationships with clients, stakeholders and community partners to achieve goals and influence outcomes

Be knowledgeable about the impact of poverty and homelessness and affordable housing

Accurately and professionally document notes relating to client interactions and keep other team members up to date on client issues

Perform First Aid and/or CPR when required

Maintain client privacy by sharing information only on a need-to-know basis. Protect the confidential information of clients

Address and resolve conflicts or sensitive situations in a positive and…