Residential Support Worker Shelter

Support residents at The Salvation Army’s Halifax Centre of Hope using trauma-informed care, crisis response, and strong communication skills.

As a Residential Support Worker, you will help maintain a safe, welcoming Emergency Men’s Shelter environment. You will support admissions, daily living needs, medication distribution, referrals, and resident goals. The position works within a multidisciplinary team and follows organizational policies, fire safety procedures, and the Salvation Army’s mission, vision, and values.

• Provide person-centered support promoting safety, dignity, choice, and empowerment
• Assist admissions, daily needs, medications, meals, mail, and referrals
• Monitor access, conduct security checks, and respond to emergencies
• Complete confidential documentation, reports, statistics, and shift communications
• Maintain clean spaces and support supplies and donations

• Human Services, Social Services, or related education preferred
• One to three years’ related community-based experience preferred
• Knowledge of homelessness, mental health, addictions, and harm reduction
• Strong communication, conflict resolution, documentation, and organizational skills
• Ability to lift up to 30 pounds

Bring trauma-informed practice, crisis intervention, and respectful relationship-building to residential support at Halifax Centre of Hope.