Bilingual Clinical Intake Counselor

Use bilingual French expertise in remote clinical intake and triage for Com Psych clients across Canada. Provide immediate support for emotional, behavioral, and wellness concerns.

As a Guidance Consultant, you will support clients through behavioral, emotional health, family, and wellness issues. Conduct clinical intakes, apply clinical judgment, and connect clients with therapists, counselors, or other appropriate resources. The position requires empathy, critical thinking, and professional customer service.

• Conduct telephone clinical intakes and address client concerns
• Refer clients to therapists, counselors, and appropriate resources
• Explain eligibility, services, and available resources professionally
• Document cases accurately within Com Psych’s proprietary database
• Collaborate with internal teams to support continuity of care

• Fluency in French and English is required
• Master’s degree in counseling, psychology, social work, or behavioral health
• Clinical assessment experience in mental health, dependency, and crisis stabilization
• Experience supporting clients in crisis
• Strong listening, empathy, judgment, and critical thinking skills

Apply clinical expertise, bilingual communication, and crisis assessment skills as a remote Guidance Consultant supporting Com Psych clients.