Quality Engineer Regional Municipality

We are seeking an experienced QA Lead who can balance hands‑on technical excellence with team leadership. This role combines active testing and automation work with leading and mentoring a team of QA engineers. You will drive quality initiatives, establish testing strategies, and ensure delivery of exceptional results while remaining engaged in critical testing activities. Approximately 90% of the role is hands‑on.

• Lead and mentor a team of QA engineers, providing technical guidance and career development support
• Define and implement QA strategies, standards, and best practices across the organization
• Design, develop, and oversee automated test frameworks using industry‑standard tools (Behave – Python – Selenium, Cypress, Playwright, or similar)
• Allocate resources and prioritize testing efforts based on project needs and risk assessment
• Conduct hands‑on testing for critical features, complex scenarios, and architectural decisions
• Establish and monitor quality metrics, providing regular reports to stakeholders
• Drive continuous improvement initiatives in testing processes and methodologies
• Facilitate collaboration between QA, development, and product teams
• Lead root cause analysis for critical defects and production issues
• Review and approve test plans, test cases, and automation scripts created by team members
• Manage test environments, test data strategies, and testing infrastructure
• Champion a quality culture and advocate for testing best practices across the organization
• Coordinate release testing efforts and provide go/no‑go recommendations
• Communicate and interact frequently with clients and employees located across Canada and/or worldwide

• 8+ years of hands‑on software testing experience
• 3+ years in a QA leadership or team lead role
• Proven experience leading and mentoring QA teams of 3+ engineers
• Expert‑level programming skills in Python with 5+ years automation development experience
• Advanced experience with test automation frameworks and tools
• Deep understanding of testing methodologies, AI testing, SDLC, and Agile practices
• Strong leadership and people‑management skills
• Experience in developing QA strategies and implementing process improvements
• Proficiency with version control (Git) and CI/CD tools (Git Hub Actions, Jenkins)
• Expertise in API testing and performance testing tools (Locust)
• Excellent stakeholder management and communication skills
• Ability to make technical decisions and provide architectural guidance
• Experience with resource planning, capacity management, and project estimation

• ISTQB Certified Tester Foundation Level or CSTE certification

• Competitive base salary varies by geography (e.g., C $90K–95K PA in Halifax, NS)
• 15 days of paid annual leave + 10 additional personal leave days (floating & sick days)
• Comprehensive insurance plan (medical, dental, vision, life, long‑term disability)
• Flexible hybrid work policy
• RRSP with employer contribution up to 4%
• Higher education certification policy
• On‑demand Udemy for Business access to 5,000+ courses
• Coaching opportunities with experienced colleagues from Fin Labs and CoE groups
• Opportunity to work on cutting‑edge projects for tier‑one banks, financial institutions, and insurers
• Diverse, fun‑loving, and global work culture

All employment decisions at Synechron are based on business needs, job requirements, and individual qualifications, without regard to gender, gender identity, sexual orientation, race, ethnicity, disability, veteran status, or any other characteristic protected by law.