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Customer Success Mgr./ CSM Bilingual HelpDesk/Support Customer Service Rep

Hybrid Customer Success Specialist: Retention & Onboarding

Job in Halifax, West Yorkshire, HX1, England, UK
Listing for: White Rose Education
Full Time position
Listed on 2026-04-17
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Mgr./ CSM, Bilingual, HelpDesk/Support, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 - 80000 GBP Yearly GBP 60000.00 80000.00 YEAR
Job Description & How to Apply Below
An educational organization in the UK is seeking a Customer Success Specialist to foster customer relationships and enhance engagement. This role is vital in managing customer satisfaction, attending to onboarding, and driving retention initiatives. The ideal candidate will possess strong communication skills and commercial awareness while being proactive in addressing customer needs. This position offers the opportunity to contribute to a mission-driven company while enjoying a hybrid working environment.
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