Evening Facilities Receptionist

Overview

Faculty/Unit:
Estates and Facilities

Hours:

37 hours per week (Mon–Thu: 2pm–10pm, Fri: 2pm–9.30pm)

Salary:
National Minimum Wage/National Living Wage (age‑dependent)

Contract:

Full Time, 52.14 weeks per year

Calderdale College is the largest provider of further education (post-16) courses, work-based learning (Apprenticeships) and the sole provider of higher education awards in Calderdale, and currently in the top 5% of Colleges in the UK for 16-18 student success.

We are seeking to appoint a receptionist to join our successful team, responsible for the provision of a first-class front of house service to students, staff and external visitors.

• Providing professional and high levels of customer service to students, staff, Commercial clients and external visitors at the Colleges Inspire Centre
• Responding to customer enquiries in person and by telephone, providing a welcoming and effective service to all at Calderdale College.
• To present a friendly and professional corporate image in order to provide a positive impression of the reception and the College.
• To operate the College Phone system
• To ensure all enquiries are dealt with in a professional manner and to agreed service and quality standard.
• To maintain a professional reception environment.
• To ensure health and safety regulations are followed and incidents are reported at all times
• To contribute to the security of equipment and materials within the reception area, including income.
• To make routine decisions associated with the smooth operation of the reception area.

If you are friendly, professional and committed to delivering an outstanding front of house experience, we’d be delighted to receive your application.

The College is committed to safeguarding and promotes the welfare of all learners and expects its staff to share this commitment. Employment at the College is subject to an Enhanced DBS check. If the post falls under the definition of regulated activity it will also be subject to an additional barred list check.

When we shortlist potential candidates, we will inform those who have been shortlisted that online search may be conducted as part of the due diligence checks. The college will ensure to communicate the lawful basis on which this personal information will be collected.

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