Design Researcher - Homes Platform; FTC

End Date:
Sunday 15 February 2026

Salary Range: £59,850 - £66,500

We support flexible working —  for more information on flexible working options

Lloyds Banking Group is the UK's leading bank with over 30m customers and its biggest digital bank, with over 18 million active online customers. We’ve placed an ambitious transformation programme and a multi‑channel approach to banking at the heart of our strategy to be the best bank for customers. Backed by significant investment in our platforms and people over the next three years, we serve millions of customers every day and are well‑placed to help Britain prosper by shaping the way we spend, save and borrow.

Design Researcher (12‑Month FTC)

• Location(s):
  Halifax / Leeds / Manchester
• Salary: £59,850 - £66,500
• Hours:
  
  Full‑Time
• Duration: 12‑Month Fixed‑Term Contract
• Working Pattern:
  Hybrid – at least two days per week (40%) in the office. The role will involve working in our Halifax office one day per week, and occasional travel to London and other UK offices.

Our Research team excels at understanding customers and creating insights from research data. You will apply customer research methodologies, run strategic and tactical projects, interpret results, and deliver clear, well‑thought‑out insights. Working with teams across Lloyds Banking Group, you’ll tackle key business challenges and influence research requirements.

You will have strong experience delivering qualitative research end‑to‑end, including taking raw data, analysing, interpreting, and translating into actionable insights. You will also craft clear briefs and collaborate with stakeholders to shape and deliver research.

• Ability to handle several projects simultaneously, adapt to change, and ensure projects are delivered on budget and schedule.
• Experience developing briefs, analysing qualitative & quantitative user research, and applying statistical techniques for analysis and interpretation.
• Ability to simplify complex data to identify key insights and articulate them clearly to guide business strategy.
• Deep expertise in qualitative and quantitative research, including analysis and interpretation.
• Practical understanding of how to apply a broad range of research techniques.
• Skill in translating business requirements into well‑conceived, actionable insight.
• Understanding of business challenges and ability to influence relevant research requirements.
• Experience working in partnership with colleagues and suppliers to deliver to specification, using budget efficiently and meeting timelines.
• Experience managing a research budget and finding efficient ways to deliver.

We are committed to inclusivity and diversity, celebrating modern society in all its forms. We welcome applications from under‑represented groups and are disability confident. Reasonable adjustments can be made to our recruitment processes upon request.

• A generous pension contribution of up to 15%
• Annual performance‑related bonus scheme
• Share schemes including free shares
• Adapt‑to‑your‑lifestyle benefits such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Apply today and let’s create something extraordinary together.