Community Engagement and Insight Co - Ordinator

In this role, you'll lead the planning and delivery of meaningful community engagement to influence how emotional wellbeing and mental health services are designed for children and young people. Through this Core 20 Plus 5 funded project, you'll dive into data and stakeholder insights to uncover who is and isn't accessing services - and why. You'll connect with youth forums, schools, and community groups to build an inclusive engagement plan, and you'll be out in the community gathering views through workshops, surveys, and events.

Supporting local health priorities and Open Minds strategic priorities, your work will culminate in a report with recommendations to improve service accessibility and effectiveness, particularly for communities experiencing health inequalities. This will drive real change, helping make services more accessible and effective for those who need them most.

The aim is to ensure that lived experiences shapes future service development, helping to remove barriers and create a more equitable support system for children, young people, and families.

• Develop a detailed engagement project plan aligned with strategic milestones.
• Analyse existing datasets to identify communities at risk of health inequalities.
• Map relevant service user groups, forums, and community networks across Calderdale.
• Collaborate with stakeholders and forums to understand barriers to access and test engagement approaches.

• Design an inclusive engagement plan targeting underserved communities.
• Identify effective communication methods and co‑production activities.
• Work with internal teams to share insights and good practice across platforms.

• Schedule and deliver approximately 8 engagement sessions per week.
• Use varied engagement methods (e.g. focus groups, surveys, workshops) in accessible community venues across Calderdale.
• Collect and analyse evaluation data to measure impact.
• Travel as required (a full driving licence and access to a car would be of benefit)

• Produce a comprehensive report with findings and recommendations.
• Present outcomes to stakeholders, including commissioners and community groups.
• Support development of a sustainability and exit strategy.

• Organise end‑of‑project events to share progress and next steps.
• Help commissioners and services develop pledges to act on recommendations.
• Share tools, resources, and lessons learned to support ongoing engagement (e.g. via the Northpoint SharePoint, website, Open Minds and Northpoint peer learning).
• Contribute to a theory of change to track long‑term impact.

Northpoint is an established regional provider of children, young people, and adult's mental health services. Our vision is a world that supports good mental health for all. Our purpose is to deliver effective mental health support, and to improve the mental health system in Yorkshire and the surrounding areas. Our values are to be professional, responsive, collaborative, and transparent.