Engagement Support Worker

Calderdale and Huddersfield NHS Foundation Trust (CHFT) are committed to equal opportunities and welcome applications from all sections of the community, regardless of any protected characteristics.

We are seeking an enthusiastic individual who has a passion for caring for people of varying ages. This role requires previous care experience, either personal or professional. The person must have reliable IT, written and verbal communication skills, be creative and practical, work well with teams and be confident. They should be willing to learn and develop skills, prioritise workload and contribute to new ideas to improve care and patient experience.

The engagement support worker interacts with older and sometimes younger adults on a one-to-one and group basis in a ward area. Resources such as games, books, films, TV, art, crafts, hairdressing, reading and music are available to enhance engagement. Training is provided including Trust and ward induction.

Shift times are during the day; posts require some weekend and bank holiday working as part of ward rotas. The post is ward-based and may involve moving areas to support as needed.

• English and Math GCSE grade 9-2 (A*-E) or equivalent or high level of literacy and numeracy skills demonstrated within application
• Competence based level 2 Qualification e.g. NVQ or Diploma in Care or The Care Certificate issued by an employer
• Willingness to undertake any training or development relevant to the role

• Previous employment within a healthcare environment, working with older people
• Demonstrate a commitment to a caring profession
• Experience of developing activities for working with groups
• Understand the importance of record keeping
• Experience of working with patients with Dementia
• Knowledge of the conditions of Delirium and Dementia
• Awareness of Delirium prevention & management strategies
• Food hygiene
• Moving and Handling
• Infection Control
• Customer Care
• Insight into the roles and responsibilities of the post
• Experience of record keeping

• Ability to work as a team member
• Ability to work in a busy environment
• Good verbal, non-verbal and written communication skills
• Able to use own initiative as necessary
• Aware of own limitations/ level of competence