Content Planning Lead

Responsibilities

• Plan Ownership:
  Build and manage forward‑looking plans for the Public Website, aligning priorities with team capacity.
• Planning & Prioritisation:
  Develop and own a transparent and robust cross‑team prioritisation framework. Lead regular planning cadences, manage dependencies, and publish clear forward‑looking roadmaps.
• Cross‑Functional
  
  Collaboration:
  
  Influence and coordinate across teams to deliver measurable impact and maintain transparency.
• Control Environment:
  Own and facilitate the processes governing the Public Website risk and control environment. Ensure site content is re‑evaluated on a regular basis to maintain compliance and shape future‑fit controls.
• Governance & Approval Processes:
  Maintain robust governance to protect sprint capacity and uphold internal ways of working.
• Risk Management:
  
  Proactively identify risks to plan delivery and inform appropriate mitigation to uphold delivery assurance.
• Analytical Rigor:
  Use data and insights to inform prioritisation and optimise content strategies.
• Continuous Improvement:
  Champion agile ways of working and drive enhancements in planning processes.

The role involves publishing clear plans, managing dependencies and governance processes, and integrating best practices. Ability to develop strategic plans, influence across teams, prioritise effectively, and maintain transparency is vital. Previous experience in content planning and strategic development is key.

Like the modern Britain we serve, we're evolving. Investing billions in our people, data and tech to transform the way we meet the ever‑changing needs of our 26 million customers. We’re growing with purpose. Join us on our journey and you will too… Our focus is to ensure we’re inclusive every day, building an organisation that reflects modern society and celebrates diversity in all its forms.

We want our people to feel they belong and can be their best, regardless of background, identity or culture. We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and a dedicated Working with Cancer initiative. And it’s why we especially welcome applications from under‑represented groups. We’re disability confident. If you’d like reasonable adjustments to be made to our recruitment processes, just let us know.

• A generous pension contribution of up to 15%
• An annual bonus award, subject to Group performance
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days’ holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

Want to do amazing work, that's interesting and makes a difference to millions of people? Join our journey. At Lloyds Banking Group, we’re driven by a clear purpose—to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you’ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you’ll have many opportunities to learn, grow and develop.

We keep your data safe. We’ll only ever ask you to provide confidential or sensitive information once you have formally been invited to an interview or accepted a verbal offer to join us, at which point we run our background checks. We always explain what we need and why, with any request coming from a trusted Lloyds Banking Group person. We’re focused on creating a values‑led culture and are committed to building a workforce that reflects the diversity of the customers and communities we serve.

Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.