Insurance Claims Graduate

We have an exciting opportunity to join us here at Covéa Insurance as a Insurance Claims Graduate . In this role you’ll be based within our Third‑Party & Technical Claims function, gaining the skills to become a technical specialist over a 3 year Graduate programme.

At Covéa, we’re here to help people protect against the worst happening and put it right if it does - and you’ll play a real part in making that happen.

This role is based on site at our Halifax office. We believe that working together in person fosters stronger collaboration, deeper engagement, and supports your professional growth! We’re open to flexible hours and patterns that support your life and learning.

About the Team -

Our Third‑Party Claims teams handle claims where our customers’ negligence is alleged across both Commercial Lines Motor and Personal Lines Motor. We pride ourselves on controlling third‑party claim costs proactively and efficiently while delivering exceptional service to customers and broker partners throughout the life of a claim.

What will help you stand out -

• A 2:1 degree in any subject – We’re particularly interested in hearing from candidates with a law background.
• A curious, analytical mindset with strong attention to detail and sound judgement.
• Clear, confident communication - verbal and written - and a knack for building positive relationships.
• Planning & organisation skills, with the ability to balance study and work, meet deadlines and keep momentum.
• A genuine commitment to inclusive teamwork , collaboration and continuous improvement.

You don’t need prior insurance experience - bring your potential, motivation and willingness to learn. We’ll help with the rest.

What will the 3 year Graduate Programme look like?

Year 1 – Foundations in Third‑Party Claims

• Learn the end‑to‑end claims journey, from notification to settlement, with guided exposure to liability assessment, negotiation and cost control.
• Build excellence in customer experience and Consumer Duty - treating all customers fairly and understanding your part in delivering a memorable, right‑first‑time service.
• Rotation across core teams to understand processes, controls and the critical metrics that keep customers and the business protected.

Year 2 – Technical depth & Complex Caseloads

• Take on a supervised personal caseload of more complex third‑party claims , developing judgement to achieve cost‑effective outcomes.
• Join technical case huddles and market forums; share insights with stakeholders to influence best practice and improvements.
• Strengthen skills in analysis ,
  planning ,
  organising and minimising claims leakage , supported by experienced handlers and leaders.

Year 3 – Specialist Impact & Leadership Behaviours

• Act as a developing technical referral point , supporting others through case discussions and bite‑size training you help to deliver.
• Lead improvement initiatives to refine strategy, processes and controls; evaluate performance and recommend enhancements.
• Embed our leadership behaviours
  - professionalism, integrity, inclusive communication and driving positive change .

Your Development -

• You'll enrol in a dedicated, structured progression path to enhance and develop not only your technical skills, but also softer skills too.
• You will be invited to study towards the Level 6 Insurance Professional qualification : you’ll study this alongside the programme with dedicated study time, mentoring and exam support.
• Access to learning modules, technical workshops and continuous professional development to accelerate your journey into a Lead Technician technical pathway over time.

What you’ll be doing day‑to‑day

• Investigate, evaluate and progress third‑party claims toward fair, efficient resolution.
• Collaborate across claims, underwriting, suppliers and brokers to deliver great outcomes and reduce unnecessary cost.
• Uphold Consumer Duty and do the right thing - complying with regulatory requirements and our internal best practices, including data protection and fraud awareness.

Why join us?

• Real responsibility from day one, with rotations that build breadth and depth.
• A clear development framework and structured learning plan backed by…