Road Freight clerk

A major UK & International freight forwarding company are looking for add a Road Freight Import or Export clerk to their rapidly expanding road freight, Cross trade team,. The ideal candidate must have some road freight experience either Import or Export.
ROLE:
Road Freight - Import or Export

LOCATION:

Southall  BASIC SALARY: £30k to £35k.

HOURS:

Monday to Friday: 0800 am to 4:30pm or 08:30am to 5:00pm
ROLE:
Plan, book, and manage road freight transport for inbound and outbound shipments
Liaise with haulage companies and freight forwarders to negotiate rates and delivery schedules
Monitor shipments and proactively resolve delivery delays or transport issues
Ensure all transport documentation is accurate and compliant (CMRs, delivery notes, consignment notes, import/ export documents)
Track transport costs and support cost control initiatives
Provide transport partners with precise collection and delivery instructions.
Monitor incoming emails to identify, flag, and escalate potential operational issues.
Monitor and report on KPI performance to ensure operational targets are met.
Support customs processes.
Be willing toparticipatein anon call weekend rota to support operational continuity.
Carry out general ad hoc duties to support the wider Operations team.
Coordination & Communication
Act as a key point of contact between suppliers, transport providers, warehouses, and internal teams
Provide regular shipment and order status updates to stakeholders
Escalate risks to service levels or supply continuity when necessary
Ensure compliance with company policies, transport regulations, and health & safety standards
Maintain accurate records and documentation and upload and file in the platform.
Identify opportunities to improve logistics efficiency and purchasing processes
Skills and Competencies
Strong understanding of road freight operations and logistics processes including customs

Experience with purchase order systems and ERP software
Excellent organisational and time-management skills
Strong attention to detail and accuracy
Effective communication and negotiation skills
Ability to work under pressure and meet deadlines
Knowledge & Experience
Previous experience in logistics, transport coordination, or supply chain operations
Experience managing purchase orders and supplier communication
Familiarity with UK and EMAT road transport regulations and customs(desirable)
Worked with Cargo Wise and Lima (desirable)