Field Service Engineer

About NCR Atleos

NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Field Service Engineer - Talent Pool – Halifax This advert is for future openings within our Field Service Team.

By applying, you’ll be considered for upcoming opportunities. Our team regularly reviews applications and will contact you if a suitable role becomes available.

Looking for something right now? Explore our current vacancies on the Careers page and apply today!

Title:

Field Service Engineer

Location:

Halifax - Field Work Salary: £30,000 - £33,000 depending on experience

Hours:

42.5 per week across 5days with weekend work on rota basis

MAIN RESPONSIBILITIES:

Diagnose faults and perform repair or replacement of ATM modules on-site Install, maintain, and repair equipment within an assigned territory/region

Take ownership of customer issues or incidents, ensuring satisfaction and compliance with Service Level Agreements Carry out work with adherence to the Health & Safety Policy Role may involve prolonged travel, lifting and carrying toolkits/parts of varying weights, and bending, squatting, walking, standing, or sitting for extended periods

Full training and equipment provided. Company vehicle available for personal use (fuel card included; BIK and mileage usage fee per mile apply)
KEY

QUALIFICATIONS:

Valid Full UK manual driving license

Strong local geographical knowledge

Experience in break/fix, IT, computer/mechanical repair

Basic computer hardware and software knowledge

Experience with Windows operating systems

Experience in general PC hardware and software maintenance

High level of mechanical/electrical aptitude

PIA licences desirable, but if you don’t hold one, it will be provided

Excellent interpersonal skills and customer facing relationship skills

Ability to work independently with minimal supervision, strong problem-solving skills, quick learner, and capable of performing well under pressure

PREFERRED QUALIFICATIONS (NOT ESSENTIAL):

NCR/Wincor ATMs experience

Previous Field Based experience

Previous Engineering experience

WHAT WE CAN OFFER YOU:£30,000 - £33,000 depending on experience

Personal use of the company vehicle (fuel card provided; BIK and usage fee per mile applies)42.5-hour contract with weekend work on rota basis; 5 days over 7 (8.5 hours + 30 minutes brake)
Health & safety training.
24 days holiday, rises to 25 after 5 years’ service.

Competitive defined contribution company pension with Fidelity.
75% Employer funded single private medical cover with the option to buy additional cover.

Access to opt into a range of competitively priced benefits, including health cash plan, dental cover, cancer checks, health assessments, critical illness cover and cycle to work scheme.

Employee life assurance.

Employer funded Income protection scheme.

Employee Assistance Programme, with 24/7 counselling service.

Access to MYGYM discounts for membership offers and discounts.

Access to a range of lifestyle discounts.#LI-WB1

Disclaimer Thank you for your interest in our position. This is an evergreen job posting for future openings, meaning we may not have an open role at this time, but we use candidates gathered from this posting to build a pipeline of candidates for future needs. As a result, individual application feedback will not be provided. Submitting your application allows our recruiting team to consider you as positions become available.

Candidates seeking immediate opportunities are encouraged to review current openings on the NCR Atleos Careers page  of employment are conditional upon passage of screening criteria applicable to the job.

EEO Statement

NCR Atleos is an equal-opportunity employer. It is NCR Atleos policy to hire, train, promote, and pay associates based on their job-related qualifications, ability, and performance, without regard to race, color, creed, religion, national origin, citizenship status, sex, sexual orientation, gender identity/expression, pregnancy, marital status, age, mental or physical disability, genetic information, medical condition, military or veteran status, or any other factor protected by law.

Statement to Third Party Agencies To ALL recruitment agencies: NCR Atleos only accepts resumes from agencies on the NCR Atleos preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Atleos employees, or any NCR Atleos facility. NCR Atleos is not responsible for any fees or charges associated with unsolicited resumes.
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